Support

Support

For account, payment, refund, activation, and license issues, contact us by email at [email protected].

Effective June 20, 2026

Contact

Email [email protected]. Include your purchase email, order note, app version, Windows version, and a short description of the issue when relevant.

We respond by email. Typical response time is within 2 business days, excluding weekends and public holidays.

We can help with

  • Refund requests and refund status.
  • Activation failures and device slot questions.
  • License revoked, expired, or missing after purchase.
  • Order ownership and purchase email mismatches.
  • Account login issues related to Pro activation.
Email support